Home > Tenants
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TSA The Tenant Services Authority (TSA) is the new regulator for homes owned by housing associations and co-ops. |
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Anti-Social Behaviour This Anti Social Behaviour Customer Charter has been produced in consultation with Arches tenants. Arches Housing Ltd is committed to meeting the standards it sets out. |
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Complaints This page provides a link to our "Complaints, compliments and comments" document. |
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Getting Involved Tenant and resident involvement is about giving all of our customers an opportunity to have a say in the services that we as your landlord provide. |
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Estate Services This Estate Services Customer Charter has been produced in consultation with Arches tenants. Arches Housing Ltd is committed to meeting the standards it sets out. |
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Tenant Forum The Tenant’s Forum is a sounding board for everything we do. Before any changes are made to the services we provide, members of the forum are invited to have there say on whether they feel the changes will benefit the Association’s residents. |
