Virtual face to face conversations now available

08 October 2020

Our biggest priority is keeping our customers safe.

That's why we've suspended inessential home visits, only coming to our residents' homes if there's no other possibility.

But we know that some issues are hard to talk about over the phone - which is why we've started holding meetings with customers using Microsoft Teams.

Have a face to face conversation with a member of staff from the safety of your own home. Simply request a Microsoft Teams meeting to discuss your issue.

You don't need any special equipment, just a device with internet, camera and microphone - and we're here to support you with any tech needs.