Neighbourhood network

We need you to be a part of the Neighbourhood Network!

During 2021/22 Arches reviewed its approach to resident involvement and co-regulation. As a result, it was identified that the role of residents within the governance of Arches needed to be strengthened.

Tpas were appointed in mid-2022 to support Arches Housing to develop this new approach, and we worked with a group of customers, colleagues, and a board member to develop the Neighbourhood Network. The purpose of the Neighbourhood Network is to ensure Arches Housing meets it’s legal, regulatory, business objectives and service standards and commitments to all Arches Housing customers by giving customers greater oversight and influence within the governance of Arches.

This group has gone from strength to strength and is an integral part of tenant engagement for Arches Housing. We welcome any tenants wishing to join the team and help provide valuable feedback (and you get to enjoy a shopping voucher provided at each meeting!) 

We are recruiting for customers members to join the group.

As a member, you will have the opportunity to:

• Share your lived experience
• Hold Arches to account
• Influence housing services and policies which directly impact customers
• Develop your skills and knowledge of housing practice and governance
• Add this role to your CV
• Build confidence
• Try something new
• Meet new people
• Improve lives and communities
• See how good quality housing and housing services really do help to change individuals and communities

If you would like to get involved, please contact Kirsty Waller, our Resident Engagement and Communications Officer at consultation@archeshousing.org.uk. 

If you have additional questions and need some more information, use this link to visit our Resident involvement page