New Opening Hours

Our telephone lines and reception point are now open

Monday               9am - 5pm

Tuesday               9am - 5pm

Wednesday         12.30pm - 5pm

Thursday              9am - 5pm

Friday                  9am - 5pm

This means you will be able to visit us, or telephone within those hours and speak to an Arches employee who can deal with your request.

You will find the options when you telephone have changed but we are keeping this simple.

This change allows you to be put through to specialised staff to deal with your enquiry.

PLEASE NOTE: If you have an emergency outside of office hours - please call 0114 2281 8100 as usual, and this will connect you to our out of hours team!