Vehicles
Car Parking
Start with a Conversation
If your neighbour is parking in a way that blocks your access to your home or allocated parking space, they may not realise it’s causing a problem. If you feel comfortable and safe doing so, try having a friendly chat with them.
See our guide to resolving problems with your neighbour for helpful advice.
If the Problem Continues
If the issue doesn’t improve, here’s what you can do:
If the vehicle is on a public road:
Contact your local council, who may be able to issue a Penalty Charge Notice, or speak to the police if necessary.
If the vehicle is on land owned by Arches Housing:
Please report it to us, you can call us or use our reporting form.
We’ll assess the situation and take appropriate action if needed.
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Repairing Vehicles
This refers to the repairing of vehicles in the street and is aimed at those carrying out repairs as part of running a vehicle repair business, and not individuals repairing their own cars/bikes.
If you are being disturbed by a neighbour carrying out repairs, start by speaking to them, they may not be aware they are disturbing you. If the problem continues and you believe an offence is occurring then you can either:
If it is on a public highway, contact your local council who can investigate and consider action under the Clean Neighbourhood and Environment Act 2005.
If the land is owned by Arches Housing, and they are causing a persistent noise nuisance by undertaking the repairs, please let us know by calling 0114 228 8100 or completing our reporting form.
Noise from Vehicles
Noise from vehicles such as engine sounds, horns, or general traffic is a normal part of everyday life and is not usually considered anti-social behaviour.
What You Can Do
If a neighbour’s vehicle is disturbing you, and you feel comfortable and safe doing so, try having a friendly chat with them. They may not realise the noise is affecting you.
See our guide to resolving problems with your neighbour for helpful advice.
If the Problem Continues
If the noise is persistent—for example, loud revving or horn use—and:
- You don’t feel safe approaching your neighbour, or
- You’ve tried speaking to them and it hasn’t helped
Then you can:
> Contact your local council or the police, depending on the nature of the disturbance
> Let us know—especially if the issue continues after you’ve contacted the council or police
You can reach us by phone or use our ASB reporting form.
What Counts as Persistent Behaviour?
We consider behaviour to be persistent if:
1. It lasts for over 30 minutes a day
2. It happens on at least 5 days within one week
Night-time disturbances (after 11pm and before 7am) may be treated more seriously
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Dangerous Driving and Road Safety
If you witness dangerous driving it’s important to report it to the police as soon as possible.
In an emergency, call 999.
For non-emergencies, call 101 or use the police’s online reporting service.
Improving Road Safety
In some cases if there are regular or persistent problems with dangerous driving, your local council may be able to help by installing traffic calming measures such as:
> Speed humps
> Chicanes
> Traffic islands
The council will assess the situation and decide what’s appropriate based on:
> The nature of the traffic problem
> Input from road safety officers, residents, and emergency services
> Independent studies or surveys
If you’re concerned about road safety in your area, you can contact your local authority to raise the issue
