Noise Nuisance – What’s Reasonable and What’s Not
One of the Most Common Complaints
Noise nuisance is one of the most frequently reported types of anti-social behaviour. While some everyday sounds are normal in shared living environments, excessive or persistent noise can be distressing.
What’s Considered Normal
It’s reasonable to hear everyday sounds such as:
> Toilets flushing
> Washing machines and kitchen appliances
> Footsteps and doors closing
> Babies crying or children playing
> Light switches being used
> Dogs barking occasionally
> DIY during daytime or early evening
These are part of normal daily life and aren’t usually considered anti-social behaviour.
When Noise Becomes a Problem
Unreasonable or excessive noise—especially if it happens regularly or late at night—can be upsetting and disruptive.
If you’re experiencing noise nuisance, we recommend:
Speak to your neighbour (if you feel safe doing so). They may not realise they’re causing a disturbance.
See our guide to resolving problems with your neighbour for tips.
Contact us if the issue continues.
Report it to your local council, as they have additional powers to deal with noise complaints.
Keep a Record
We may ask you to complete a Log Sheet to help us understand the issue. Please include:
> Dates and times of the noise
> What the noise was
> How it affected you
Once we receive your log, we’ll decide whether to open a case for investigation.
