Being a Good Neighbour
Living in a community means we all experience everyday sounds from footsteps to music, conversations, or pets. These are a normal part of life, and a little understanding goes a long way. Everyone has different routines, so being tolerant and respectful helps us all get along.
That said, loud or frequent noise especially late at night can be upsetting for others. Here are a few simple ways to help keep things peaceful in your neighbourhood:
Tips for Being Considerate
Noise: Be considerate of your neighbours in regards to noise, try to keep noise at a reasonable level, especially in the evenings. We recommend avoiding tasks like DIY between 8pm – 8am if possible.
Bins: Please make sure you use your bins correctly, especially where you use shared facilities. It’s important not to over fill bins as this could encourage pests such as mice and rats. Your local council may refuse to empty bins that are not used correctly or overfilled.
Dogs: If your dog tends to bark while you're out, you might not realise it’s causing a disturbance. If a neighbour raises concerns, try to work together to find a solution.
Parking: Please be considerate when parking your vehicle. If you have allocated spaces where you live please only park in these spaces.
Gardens: Keep your garden clear, free from excessive waste and well maintained, this will reduce the likelihood of pests becoming present.
CCTV and Video Doorbells: You must request permission from Arches to install CCTV including video doorbells at your home. We will consider each request on its own merit and also provide advice to you on the legal requirements and GDPR.
If You're Worried About Something
If you’re concerned about domestic abuse or violence, please call 999 in an emergency, or 101 if it’s not urgent.
For noise issues, try speaking with your neighbour first — if you feel safe and comfortable doing so. Often, a friendly chat can resolve things.
If that doesn’t help, you can report anti-social behaviour to your local council or police (non-emergency).
Emergencies
Call 999 if:
A crime is happening;
Someone suspected of a crime is nearby;
Someone is injured, being threatened, or in danger.
If you’d prefer to stay anonymous, you can contact Crimestoppers on 0800 555 111 or visit www.crimestoppers-uk.org. They’re available 24/7, even on holidays.
