Managing our Estates & Communal Areas

We want all of our residents to live in neighbourhoods that are safe, clean and attractive.

Our Housing Officers/Assistant Housing Officers inspect estates whenever they visit to check for problems. They also visit regularly to carry out Estate Walkabouts, where you're invited to join your Housing Officer/Assistant Housing Officer in walking around your neighbourhood, identifying repair issues or issues relating to security and health and safety.

Our Housing Officers/Assistant Housing Officers manage problems such as:

Abandoned vehicles
Flytipping and excess/bulk waste
Antisocial behaviour
Shared/communal areas
Graffiti
Landscaping and garden areas

Report an issue in your neighbourhood

If you're experiencing problems in your neighbourhood, contact your Housing Officer by calling the office on 0114 228 8100 or report it here.

Improving your estate

It’s your neighbourhood, so we want to help you make it a place you can be proud of. If there's something we could do to make it a better place to live, we want to know about it.

Simply send an email to info@archeshousing.org.uk with as much detail as you can, and we'll get back to you.

Communal Areas

If you live in a flat with an internal communal area, this area is cleaned regularly. please click this link to see the schedule for your block.

We want to make sure that everyone who lives in a block with communal areas is safe. This means that stairwells and corridors need to be kept clear at all times. Storing items in these areas can:

Block escape routes in an emergency.
Get in the way of fire crews or other emergency services.
Become a fire risk.

This means that you can not store items in the corridors or stairwells. This includes things like prams & pushchairs, door mats, shoe racks or plant pots.

If our team notice items in the communal areas we will:

We will try to find the owner and ask them to remove the items.
If we cannot identify the owner, we will place a legal notice (called a Tort Notice) on the items before removing them.