Tenant Scrutinies
- Your neighbourhood plan
- Contents insurance RSA
- Shared ownership
- Mutual exchanges
- Right to manage
- Damp, Mould, Condensation
- Listening to Tenants
- Decent Homes Standard
- Hate Crime
- Domestic Abuse
- STAIRs: Social Tenants Access to Information Requirement Scheme
- Achievements and Outcomes
- Complaints and Compliments
- Tenant Voice and Engagement
- Competence and Conduct
Tenant Scrutiny: Awaab’s Law, Damp, Mould and Condensation
Have you experienced damp, mould or condensation in your home? We’d like to hear from you.
We’re looking for tenants to take part in a short Tenant Scrutiny Group looking at our approach to damp, mould and condensation, including our policies and procedures.
Tenant scrutiny is an informal way for you to share your experiences, tell us what works well and help us identify where we could do things better. You don’t need any previous experience or specialist knowledge. Our Scrutiny Lead will support and guide you throughout the process.
What’s involved?
- Share your experiences and views
- Take an informal look at how we currently work
- Help us identify ways we can improve our services for tenants
- Receive a £25 Amazon voucher as a thank you for taking part
Your voice really matters. By getting involved, you can help make sure the way Arches works reflects tenants’ experiences and continues to improve.
Interested in taking part?
Complete the form below and our Tenant Engagement Officer, Kirsty, will be in touch with more information.
