About us About us

Our approach to value for money is guided by our long term corporate priorities. You can find out more about our long term objectives here.

Our value for money goals 2018/19 - 2020/21

- click on a row in the table below to learn more

improving staff efficiency through updating technology and reviewing our ways of working to enhance the customer experience

managing our neighbourhoods more effectively by developing neighbourhood action plans created with customers

reviewing our repairs service by undertaking a strategic review and procuring resilient, quality services

delivering the Arches Home Standard making sure our homes meet high standards of quality as determined by our residents

delivering our growth strategy by building new homes for social housing and shared ownership, meeting a range of housing needs

securing funding by sourcing cost-efficient, long-term loans to ensure effective use of resources

reviewing procurement to make sure all services are provided with the lowest cost and highest quality possible

improving staff effectiveness through effective training and management development