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Current residents Current residents

If you live in one of our properties this section is for you. It contains all the information and links you need to manage your home. Choose a button below to find out more and learn who to contact if you need help and advice.

If you already have an Arches online customer account, or want to register for an account, use this link to go to the Arches customer portal.


Moving in day - welcome home.

A view of a terraced street in Sheffield.

Looking forward to a new home. 


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Your tenancy Rent Repairs Advice and support Resident involvement Your community Managing our estates Your neighbourhood plan Antisocial behaviour Contents insurance Shared ownership Moving within Arches Mutual exchanges Right to manage Damp, Mould, Condensation Listening to Customers Decent Homes Standard