Current residents Current residents

Get involved

We want all our residents to have the chance to have a say in the services we provide.


As an Arches tenant, you can be involved in influencing the decisions that affect you, your home and your community.

Current involvement opportunities

We'll be recruiting soon for the following involvement opportunities:

  • Mystery shopping
  • Complaints scrutiny

If you'd like to get involved, please let us know at involvement@archeshousing.org.uk.



                                 Vicky Wright

 Resident Engagement and Comms Officer

Why is involvement important?

We want to produce services that respond to the communities they are meant to serve. The only way we can really know is by asking the people who receive these services – our residents. We respect the fact that our residents are the experts in receiving our service, so they should be the ones to influence them.

If you have an idea or suggestion that you want to lead please get in touch with Vicky and she will support you. 

When you get involved with Arches, you're communicating your needs and shaping services around you at the very top level, so you're making real, tangible change.

What does getting involved entail?

We hold lots of involvement opportunities throughout the year, from large scale scrutiny projects to phone surveys and interviews - which means you can offer as much or as little time as you like.

We hold all of our tenants who'd like to get involved in a 'pool' and invite you to join individual involvement opportunities. This way, you can just get involved in the things that interest you and affect you and your household.

We work hard to make sure our involvement opportunities are accessible to all. If you want to get involved but need some more support to do, we're committed to delivering that - from coaching to tech support.

Want to get involved?

Email involvement@archeshousing.org.uk if you would like to be contacted when involvement opportunities come up.

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