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Current residents Current residents

As your landlord we want your home to be safe, warm, dry and in good repair. Sometimes things go wrong, things break, and accidents happen and depending on what it is, either we will repair it for you, or it will be your responsibility. Select a link below to learn about maintaining your home. If you have an account, or are ready to create an account, you can log in to the customer portal and request a repair via the Arches customer portal.

Emergency repairs
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Urgent repairs
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Routine repairs
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What repairs are you responsible for ?
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Chargeable works
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Our repairs promise
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Our contractors
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Self-help guides
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Helpful videos
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