Current residents Current residents

We need you to be a part of the Neighbourhood Network!

During 2021/22 Arches reviewed its approach to resident involvement and co-regulation. As a result, it was identified that the role of residents within the governance of Arches needed to be strengthened.

Tpas were appointed in mid-2022 to support Arches Housing to develop this new approach, and we worked with a group of customers, colleagues, and a board member to develop the Neighbourhood Network. The purpose of the Neighbourhood Network is to ensure Arches Housing meets it’s legal, regulatory, business objectives and service standards and commitments to all Arches Housing customers by giving customers greater oversight and influence within the governance of Arches.

We are recruiting for customers members to join the group.

As a member, you will have the opportunity to:

  • Share your lived experience
  • Hold Arches to account
  • Influence housing services and policies which directly impact customers
  • Develop your skills and knowledge of housing practice and governance
  • Add this role to your CV
  • Build confidence
  • Try something new
  • Meet new people
  • Improve lives and communities
  • See how good quality housing and housing services really do help to change individuals and communities


If you would like to get involved, please let Vicky our Resident Engagement Officer know.


Please find additional documents below:


Frequently Asked Questions

Terms of Reference

Role Profile

Neighbourhood Network

If you have additional questions and need some more information, use this link to visit our Resident involvement page