Our commitments to you and your's to us
- Our commitments to you and your's to us
- What do you do if you smell gas ?
- Test your smoke alarms
- Carbon Monoxide
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- Ashtree Court Safety Reports
- Burns Court Safety Reports
- Colchester House Safety Reports
- Dean Court Safety Reports
- Leatham Avenue Safety Reports
- Waverley Walk Safety Reports
- Highfield Lane Safety Reports
- Cherry Wood Way Safety Reports
- Rivelin Way Safety Reports
- Richmond Street Safety Reports
- 418 Abbeydale Road Safety Reports
- Logan Road Safety Reports
- 140-142 Burngreave Road Safety Reports
- 36-38 Burngreave Road Safety Reports
- Gas Fires
- Gas Safety Checks
- Electrical Safety Checks
If you live in a block with communal areas Arches will complete
- Monthly Communal area inspections check your communal areas for risks that may cause a fire or block your escape in a fire.
- Every 3 Months We check communal fire alarm systems including smoke detectors, and emergency lighting to ensure it is all working correctly.
- Every 6 Months We will complete fire door inspections to communal area fire doors looking for damage and faults.
- Yearly We will complete a fire door inspection to your flat entrance door looking for damage and faults.
- Yearly An independent fire risk assessment is completed examining the building and looking for potential risks that may cause a fire.
- 5 Yearly We'll check your communal area's Electrical, wiring switches, light fittings, and sockets to ensure they are safe and complete a report.
- An independent Compartmentation Surveys Report is completed on the building looking at fire stopping, status check of compartmentation, and effectiveness of seals and walls to protect against fire spread.
- Carry out personal exit and evacuation plans for residents.
- Install and maintain the Gerda Box, update the register with details of who need to support to evacuate the building or have oxygen in their home in the event of a fire.
- Use newsletters, annual resident meetings, e-mail, website, and block noticeboards to share building and fire safety information and messages.
- Make sure all new residents are made aware of our obligations.
- Publish on our Web site and make available on request the Fire Risk Assessment, Gas safety report, Electrical test report ,Water hygiene risk assesment,
- Promote building and fire safety awareness to all residents.
- Display Fire Action Notices in the communal areas of the building to provide signage and exit guidance and the building Fire Action Plan.
- Provide residents with building safety information inline with legislation and regulation.
Tenants Commitments
- Provide access to your home to Arches Housing (or its representative) to undertake inspections, maintenance, servicing in respect of Building and Fire Safety.
- Do not store items in corridors and communal area; keep clear, clutter free and dispose of rubbish using the facilities provided.
- Report building and fire safety concerns/repairs, water leaks, loose paving slabs, loose nosing on steps, damaged cladding and/or damaged fire doors.
- Not act in a manner that will increase risks to either the building or anyone visiting the building.
- Inform Arches Housing of any medical condition that may mean support is required in the event of an evacuation or if oxygen cylinders are kept in the home.
- Not store or charge mobility scooters in the communal areas.
- Familiarise themselves with the Evacuation Strategy and Fire action notices and signage.
- Be aware of the exit points in the building.
- No Smoking or Vaping in communal areas. When in your home extinguish cigarettes responsibly.
- Push test smoke alarms within your individual dwelling monthly and report any concerns or failures to Arches Housing.
- Keep fire doors closed and do not "prop" open or tamper with door closers.
- Do not alter the structure or carry out any improvement, without requesting permission from Arches Housing.
- Metal security gates at entrance doors to flats must not be fitted to you home.
- Call 999 if you discover a fire and follow the Evacuation Strategy for your building.
Keeping Communal Areas Clear
If you live in a flat with an internal communal area, this area is inspected and cleaned regularly. Please click this link to see the cleaning schedule for your block.
We want to make sure that everyone who lives in a block with communal areas is safe. This means that stairwells and corridors need to be kept clear at all times. Storing items in these areas can:
- Block escape routes in an emergency.
- Get in the way of fire crews or other emergency services.
- Become a fire risk.
This means that you can not store items in the corridors or stairwells. This includes things like prams & pushchairs, door mats, shoe racks or plant pots.
If our team notice items in the communal areas we will:
- We will try to find the owner and ask them to remove the items.
- If we cannot identify the owner, we will place a legal notice (called a Tort Notice) on the items before removing them.